Frequently Asked Questions

Everything you need to know about shopping with Ordinaree.

What are your standard shipping times?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products covered by a warranty?

Yes, many of our electronics and home goods come with a 1-year limited manufacturer warranty against defects in materials and workmanship.

Can I modify or cancel my order after it's placed?

Orders are processed quickly, but we allow modifications or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.